PartyPoker review and ratings - real customer experiences

#3 of 5 Poker Rooms

PartyPoker is one poker site that has stood the test of time. When poker first started to become popular PartyPoker was the most popular site online. It had a large marketing push and the biggest player base. Currently that honour goes to Pokerstars, who have had the market leader title for a number of years now. PartyPoker is still very much up there, however, and in our PartyPoker review we take a look at why that is.

Electra Works Limited is the company behind the PartyPoker website. They are licensed and regulated by the UK Gambling Commission under the Gambling (Licensing and Advertising) Act 2014. This indicates they are legally setup, but that isn’t really in question given their long solid history in the industry. In this PartyPoker review we will explore a number of things such as the software, the PartyPoker bonus on offer, customer service department and a lot more. If you have never taken the time to download PartyPoker before, then this review will inform you of what to expect, and let you see where it stacks up against the top online poker rooms.

New Customer Bonus


  • Welcome bonus of £20
  • Top rated mobile app
  • Customer service department that’s available 24/7
  • Licensed and regulated by the UK Gambling Commission
  • One of the original online poker sites
  • Sleek and modern website

User ratings

01Website & Usability 9.0
02Poker Offer9.5
04Level and Limits9.0
05Customer Service9.0
07Security and Licensing9.0
08Mobile Application8.0

Breaking down the PartyPoker rating

With so many different sites out there offering poker online it can be difficult to know where to start. PartyPoker definitely has a recognisable name, but does that mean that it is good? We review PartyPoker and other providers across the same 8 categories so that you can be confident in your comparisons of these poker rooms. Is PartyPoker safe? That and many more questions will be answered by evaluating the site in categories including security and licensing, website design, poker offer and customer service. If you've played with PartyPoker before and would like to share your opinion then leave a PartyPoker rating to help other users make the right choice for them.

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Website & Usability


01 Website & Usability

PartyPoker's upgrade has worked wonders

Part of a good poker experience is the ease of using the website and the quality of the software. Primarily the software client is the most important thing, because that’s where you will be logging into every day.

The website has a modern design that is free of clutter. You can very quickly find all the info you could want, and any promotional offers that are running will clearly be advertised. At the PartyPoker website you can also access the casino and sports betting branches of the business.

The software has been upgraded in the last few years. Once upon a time the old PartyPoker software was one of the best in the market, but as competitors like Sky Poker upgraded their sites, it had a dated feel to it. The upgrades that have been made have completely overhauled the look of the lobby and the tables. There is a lot less lag, the tables run more smoothly and the visual appearance of the software has improved. The upgraded software has shown loyal customers that they are working hard to keep PartyPoker a destination in the poker industry. PartyPoker reviews agree that the website has come on leaps and bounds however it doesn’t quite beat PokerStars yet.

01 | Desktop
02 | Mobile

Poker Offer


02 Poker Offer

plenty of action at the tables

The length of time you might stay at PartyPoker will be determined by the variety of games that are on offer, and more specifically if the games match up well with what you are after. For example, it is no good if the tournament schedule is full of turbo tournaments, when in fact you prefer to play slower paced tournaments.

PartyPoker ratings reflect their attempts to be inclusive. The site understands the value of catering for everyone, and for that reason you’ll find plenty of games at a variety of stakes on sit and go’s, tournaments and cash games. Tournaments range from $3 all the way up to $530, and there are plenty of satellites running 24/7 to accommodate those players that cannot afford a specific buy-in level. Cash games are running at micro, mid and high stakes, but you’re better off locating games during peak hours.

If you love a lot of action at the same time then take advantage of multi-tabling. At PartyPoker you can have up to 12 tables playing poker at the same time. Since this is a top rated piece of software you will have no problems ensuring that it runs smoothly.

Finally, it is worth mentioning that the games at PartyPoker are relatively soft. Just like any poker site it does have its sharks, but there are plenty of players that don’t know what they are doing for the most part. Our PartyPoker rating for the poker on offer is pretty high - let us know if you agree with your own PartyPoker review.


Mobile Poker


Live Poker





03 Bonus

Not the most generous bonus around

Ideally when signing up to a new poker site you should pay attention to the welcome bonus and take full advantage of it.
At PartyPoker the welcome bonus is of a £20 value. £10 is given to play cash games, and £10 is given in the form of tournament tickets. This gives you an opportunity to try both forms of poker to see which you are better suited for at PartyPoker. Since it is one of the top poker sites out there you can expect that something will match your requirements at PartyPoker.

The bonus isn’t huge, and doesn’t include a matched deposit, something which is a popular poker bonus across other sites. The great thing about this bonus offer, however, is that you do not need to make any wagering requirements in order to use it. Simply arrive at the site, make an account and the bonus is yours to enjoy. All you need to do after creating your account to receive the bonus is to make the first deposit. Give it a go and then pop back with a PartyPoker rating!

£20 Bonus for new customers
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Top tip for newcomers!

If you are new to the site and wish to use the bonus offer on cash games tables that are free of the regulars, then look for a smiley face in the lobby. Tables marked with a smiley face are only open to players that want to play one table at a time.

Level and Limits


04 Level and Limits

plenty of limits to select from

PartyPoker understands that players have different size bankrolls and consequently the buy-ins they can make will be limited to a certain range. When it comes to tournaments you have no excuse not to play, because satellites start for as little as $0.01, and you can potentially run this up to tickets that are $109 in value using the ladder system. Tournament buy-in amounts go up in intervals all the way to $530, so you should find something that matches your interests.

For cash games there is action at the micro stakes, where plenty of soft players can be found. However, even at mid-stakes at PartyPoker you can find soft player so it’s a good place to build your bankroll if you are a cash game player. A lot of PartyPoker poker reviews have stated that it’s best to visit PartyPoker during peak times, because that’s when the majority of the less experienced players will be logged in.


Customer Service


05 Customer Service

Great team available 24/7

Due to the fact that PartyPoker has been in business for a long time they understand the importance of a solid customer service department. PartyPoker reviews agree that you matter as a customer of theirs and for that reason expect PartyPoker agents to go the extra mile.

They have a PartyPoker live chat feature that is manned 24/7 and has a very short waiting time – even at peak hours. You can also get in touch with them via phone, or alternatively send an e-mail if the nature of your query is not time-sensitive. Many other PartyPoker poker reviews have stated that the customer service department is professional and helpful. For those of you that have been disappointed with customer service departments at other poker rooms you will not have any problems here.

It’s recommended that you make use of live chat as the mean of communication, because it is free and convenient. You can carefully craft your message to explain the nature of your problem, whereas via a phone you might be rushed because the person at the other end of the line is waiting for a response. If you have a different experience, make sure to share with other users by leaving PartyPoker ratings for customer service.






06 Payments

Whatever your preferred method, PartyPoker has you covered

PartyPoker does a good job of providing numerous deposit methods that can be used to instantly deposit money. There will not be a delay between the deposit and the money arriving in your poker account. The most popular payment methods at PartyPoker are Visa, Mastercard, Neteller, Skrill, Paypal, echeck, bank wire, Ukash and PaySafeCard. There are also a few regional deposit options that will depend on your location. The range of deposit options isn't quite as extensive as that on offer at William Hill poker but it should have enough to keep you there! Keep in mind that you can contact the customer service department if you have any questions or problems regarding the depositing of your funds. You do not need to use a deposit bonus code when making a deposit in order to get the bonus discussed above. However, some of their other promotional offers may require a bonus code, so take care to watch out for this.

The minimum deposit is £15 for most deposit methods. This is higher than at some other rooms, so be aware when you go to set up your account.

Security and Licensing


07 Security and Licensing

Good signs in this department

As soon as you arrive at a new gambling website the first thing you need to do is go to the footer of the website and have a look who has given the license. We take security very seriously here at, so we have checked the licensing of each of the sites in our review of the top poker rooms. In the PartyPoker footer you’ll find the following information: “licensed and regulated by the UK Gambling Commission under the Gambling (Licensing and Advertising) Act 2014”. This information signifies that this poker room has been setup in a way that can be trusted to provide real money games.

The security of PartyPoker is of the highest quality. Encryption protocols are used to ensure your personal data cannot be hacked. The way the data is stored at the PartyPoker servers means the employees don’t have the clearance to handle your data in a way that can be abused. Also when making a deposit payment processors such as Visa and MasterCard have made the effort to provide additional security measures. These ask you to verify your identity so that there is no confusion regarding who the owner of the credit card is.

Mobile Application


08 Mobile Application

a positive poker experience via mobile

Any poker room that wants to stay competitive in the current online poker marketplace understands the importance of providing a mobile poker experience. Having one of the top poker apps will certainly allow a poker room to stand out among the many poker rooms currently out there.

The mobile app for PartyPoker players is compatible with a wide range of mobile devices, which includes Android and iOS devices. The majority of modern mobile devices will be able to run the PartyPoker app, simply because it does not require much in the way of processing power. The minimum system requirements also allow you to play poker tournaments for many hours without being much of a drain on your battery life. The only downside of playing a mobile device is that the number of tables you can play will be limited by the size of the screen you are playing on. It just isn’t that practical to multi-table on a smartphone. However, innovations in the future might provide a solution that allows this problem to be solved.

The variety of games on offer via the PartyPoker mobile app matches what is found in the lobby of a desktop computer. Cash games, tournaments and sit-and-go games are all available at the same variety of stakes. Furthermore, banking is not a problem via the mobile app as the all the deposit options that PartyPoker supports can be used to make a fast deposit.








Web App

01  |  Tablet
02  |  Mobile
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