William Hill Casino Review and Ratings

#14 of 16 Online Casinos

William Hill is one of the oldest bookmakers, set up in the UK in 1934. It started life as a postal and phone betting service until betting shops became legal in 1961.Today, the sportsbook is one of the biggest brands with more than 16,000 employees in nine countries and attracting millions of customers. The online business headquarters is now in Gibraltar. William Hill ventured seriously into the casino business in 2008 when it went into partnership with Orbis (now Open Bet) and playtech software company. In our William Hill Casino review we will be concentrating on this area of the business and giving William Hill Casino ratings for various aspects of its business to see if it is one of the top casino sites.

William Hill Casino is crammed full of games including its Vegas and Macau casinos, live casino, games, scratchcards, bingo and poker to complement its comprehensive sportsbook. You'll find a wide range of slots, table games such as roulette, blackjack, pontoon, craps and poker as well as live baccarat, blackjack, roulette and hold'em, which is why it is highly regarded by many as comparable to the best online casino site. There are also some impressive promotions on offer, all contributing to our William Hill Casino rating.

150£
Matched Deposit Bonus

HIGHLIGHTS

  • Massive jackpot prizes
  • Wide choice of casino games
  • Up to £150 welcome bonus
  • Giveaways and promotions
  • Security with a well known brand
  • Huge investment in app experience

User ratings

01Website & Usability 8.5
02Games Offer10.0
03Bonus9.5
04Odds and Limits9.0
05Customer Service8.5
06Payment 9.0
07Security and Licensing9.0
08Mobile Application9.0

How the William Hill Casino Review works

Before we begin our review let's explain how it is going to work. The world of online casinos can be daunting for both new users and veterans. There are many different factors to consider when choosing which Casino to join, and the information can be overwhelming. In our Casino reviews we have defined eight categories in which to test each provider. These categories include, games on offer, bonus amounts and security. All Casinos, including William Hill are rated in these categories to give an overview of their strengths and weaknesses. For more information make sure you check out our Top Casinos Comparison.

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Website & Usability

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01 Website & Usability

Busy website with a lot of information

The William Hill Casino website looks busy because there is so much going on. The top line shows everything on offer from betting to live casino and bingo to the main casino. A slideshow tempts you with the bonuses and giveaways, including the impressive £250,000 prize, followed by information about promotions, slots, new games, table games, jackpots, live dealer and the rules. Then you come to a colourful array of games such as slots or roulette which you can click on to play or find out more information. If you are a regular player, the New button is a great feature as you can instantly go and see if there is something you haven't played before.

The website is laid out so you can search according to the types of games like live casino or card games, by the most popular games or new games. Also, if you want to see what other people are playing, you can click on the button showing most popular choices such as Marvel casino games such as Spiderman.

You can even download William Hill Casino to open your account which gives a shortcut icon on your desktop or menu for easy access. Once you've downloaded and signed in you can get up to £150 welcome bonus, play more than 350 casino games and have 24/7 customer support.

During our William Hill Casino review, we felt we would like to see the website cleaned up a bit so it is easier to navigate. For example, Paddy Power Casino has drop-down tabs so you can filter different types of slots or games as well as easily see links to promotions, VIPs and the help desk. We like Paddy Power's tips and strategies so you can get the most out of playing games if you are a newcomer.

William Hill Casino
William Hill Casino

Games Offer

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02 Games Offer

Hundreds of games to select at William Hill Casino

William Hill Casino is part of WHG (International) Ltd, which is one of the most prominent online gaming groups, operating several online casinos and sportsbooks. Many of the casinos are powered by Playtech, which launched in 1999 and is the world's largest online gaming software supplier of slots and games. William Hill Casino reviews show Playtech is a leading choice with players.

With its heavy investment in technology and innovation - such as the Apple Watch-ready iOS update - William Hill is at the forefront of new ways to engage customers. It has an impressive stable of the best casino games such as slots and variations of online games like blackjack and roulette.

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Slots

Huge variety

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Blackjack

5 types

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Roulette

7 types

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Live Casino

Roulette, Poker, Blackjack and baccarat

As well as the more familiar casino games, William Hill has some interesting extras like Wild Viking and Stravaganza. We tried out some of the games during our William Hill Casino review and were impressed with the variety and quality as well as the entertainment value.
You can also head to the live dealer to play baccarat, blackjack, roulette or hold'em or enjoy a greater variety of games in the live casino playing with real dealers in real-time - this is as close as you can possibly get to the experience of setting foot in a casino rather than playing against the computer electronically dealing cards or spinning the wheel.

Poker lovers can visit William Hill Poker for a variety of games, tournaments and side games while bingo lovers also have their own site to play many different games with daily surprises or promotions.

William Hill Casino has a lot to offer. Players will not be disappointed by the range of games offered as well as the prizes and promotions. This is why our William Hill Casino rating is high.

Bonus

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03 Bonus

Bonuses for new and existing customers

Some of the best casino bonuses give an incentive for players to join and the

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    100%

    Bonus Height
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    Variable

    Payment amount
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    Matched Deposit

    Bonus Type
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    Yes

    Bonus Payable?
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    £10

    Minimum amount
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    £150

    Maximum amount
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    No Code Needed

    Bonus Code
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    Fair Rules

    Transparency
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    7 days

    Time Limit
William Hill Casino Bonus

Odds and Limits

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04 Odds and Limits

Transparent Odds and VIP club

William Hill Casino is very transparent with its odds and chances of winning. On each slot or game, you can click on the ‘i’ symbol for more information. For example, on The Flintstones slot, you will find out that there are 1,024 ways to win on each spin, free games, prizes and bonus plus a maximum theoretical return to player (RTP) of 94.5%. William Hill Casino makes RTP information available on most of the games.

Each William Hill Casino slot also has its own minimum and maximum bets depending on how much you can stake on each payline and the number of lines. For the casino games, such as roulette, the minimum and maximum bet limits depend on your VIP level. Bets that are not within those limits will appear as transparent on the table.

You will have to decide which games you wish to play before finding out the minimum and maximum limits but this is not going to be an issue for the average pundit who bets fairly small amounts. Professional or gamblers who like to go large will need to join the VIP club, which has other advantages too such as special promotions and bonuses.

RTP 94.5%
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Variable Limits
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Customer Service

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05 Customer Service

The standard of service you would expect

Next to the William Hill Casino login and join buttons are the ways you can get in touch with William Hill Casino for help. There is a William Hill Casino live chat for instant answers as well as FAQs in the WIlliam Hill online help centre where many queries can be solved. This is a good place to start as many subjects are covered such as using the William Hill Casino mobile site or payment methods. At the bottom of the website is a link on how to contact William Hill. As well as live chat and social media the William Hill customer services team can be contacted by phone, email, post.
We like the fact that customer services is available 24/7 with live chat being the easiest option after the FAQ. During our William Hill Casino review, we found that the team were prompt to get in touch, and offered the professional service you would expect from a large company like William Hill.

EMAIL

LIVE CHAT

TELEPHONE

Address
William Hill Online, 6/1 Waterport Place, Gibraltar
CEO James Henderson
Email
customerservices@williamhill.co.uk
Phone
0800 085 6296

Payment

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06 Payment

Great variety of deposit and withdrawal methods

William Hill Casino deposit & withdrawals can be made in a variety of ways - credit and debit cards, e-wallet, online banking, cash vouchers, pre-paid cards or transfers. The minimum deposit by Visa, Maestro, Diners club and MasterCard is £5 with a maximum of either £50,000 or £99,000. Withdrawals take between three to five working days, which is usual in the industry.

In the UK you can use cash vouchers or pre-paid cards. The minimum deposit £10 with a maximum of £5,000 but withdrawals are instant. Bank transfers and cheques also have a maximum deposit of £10,000 with withdrawals up to 10 working days by bank transfer.

E-wallet payments vary depending on which company is used with a maximum deposit of £80,000 for Skrill but £5,500 for PayPal for example. Withdrawals are available within one working day. Online banking through companies such as Comgate or Giropay has a maximum deposit of £10,000 with withdrawals taking between five to 10 days.
WIlliam Hill Casino also give you the chance to cancel withdrawals if the funds are still shown as pending in your account. You can reverse the withdrawal so the money is immediately put back into your William Hill account.
The William Hill Casino payment methods seem fairly standard and the good news is that you know your money is secure with William Hill because it is licensed. We would recommend using debit or credit cards as the quickest methods and you can see on your statement what transactions have been paid.

Security and Licensing

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07 Security and Licensing

Tight security at William Hill Casino

William Hill is listed on the London Stock Exchange and operated by WHG (International) Limited, which is registered in Gibraltar. William Hill is licensed and regulated by the UK Gambling Commission for UK customers, and licensed by the Gibraltar Government and regulated by the Gibraltar Gambling Commissioner for all other customers.
The Gambling Commission requires William Hill to verify new accounts so it can check you are over 18 and that you are who you say you are. You will need a document such as your passport or driving licence as well as possible additional documents such as a recent utility bill or bank statement.
William Hill Casino is dedicated to responsible gambling. It works with regulations and gambling charities to offer ways for people who may need to control their gambling to do so. For example they recommend contacting charities such as Gamblers Anonymous and GamCare. William Hill Casino reviews on its site shows that it advises players to manage their gambling by setting limits for purchasing, wagering and losses before starting to gamble; setting a deposit limit on your account; and setting a time limit on your gambling.
This is all sound advice to try to make sure people take control of their gambling and to
give constructive ways to point them in the right direction if they are in difficulty.

Mobile Application

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08 Mobile Application

Fun to use William Hill App

Players can tap into William Hill Casino games by downloading the iOS or Android app and then logging-in to their account. You can also use Touch ID if your phone or tablet supports it.
You can redeem free bets on mobile, see all details of your account, set preferences and play all William Hill games. You just need to use your account details to sign in to the William Hill mobile app. You can type williamhill.com/casino into your browser or get a link set to your device.
Then you can play the casino games and slots on your tablet or phone just as easily as on your laptop.

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Apple

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Android

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Windows

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Everything else

Good mobile site for those who don't download

We like the downloadable William Hill Casino app and also that you can just go into your browser to connect if you don't often use your mobile for playing games. It's simple, safe and secure to use which means you can play slots or casino games wherever and whenever you wish. We think this is up there with the top casino apps.

William Hill Casino
William Hill Casino
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