betway Casino Experiences : Review and ratings

#7 of 16 Online Casinos

In early 2006, a group of players came together to provide a first-class entertainment experience in the form of Betway. Throughout the different arms of the Betway site, they showcase the state-of-the-art technology from Microgaming. The Betway Group consists of four brands: Betway, Spin Casino, Bingo on the Box, and Dream Bingo. Within the Betway brand, there are five different products: Betway Sports, Betway Casino, Betway Vegas, Betway Bingo, and Betway Poker. All Betway products are accessed via Betway.com.

The Betway Group is registered in Malta and Betway Limited is licenced and regulated in the United Kingdom by the Gambling Commission. For users outside of the United Kingdom, Betway operates under a gambling licence administered by the Maltese authorities. To ensure that all bets and outcomes are decided fairly, Betway Limited is registered with the IBAS or the Independent Betting Adjudication Service and is a member of ESSA (Sports Betting Integrity), an organisation focused on preventing match-fixing. While these association memberships are much more focused on the sports betting part of the operation, it shows the effort that Betway has put into ensuring that all its products meet the highest standards of quality and integrity. They also belong to eCOGRA to ensure protections in all disputes for Casino, Bingo, and Poker for UK customers.

Betway's sports betting site is a big player and is a principal sponsor of the West Ham United Football Club. For those of you who are West Ham supporters, your club loyalties should be enough incentive for you to want to add Betway to your portfolio!

1000£
New Customer Bonuses on first 3 deposits

HIGHLIGHTS

  • Over 500 games available on the casino
  • Over 400 slots
  • Operated by Microgaming
  • Good Payout percentages
  • Generous welcome bonus, particularly for slots players
  • Top rated Betway Casino mobile app

User ratings

01Website & Usability 9.5
02Games Offer10.0
03Bonus10.0
04Odds and Limits9.5
05Customer Service9.5
06Payment 9.5
07Security and Licensing9.5
08Mobile Application9.5

Arriving at a the Betway Casino ratings

With so many different casino providers out there it can be difficult to know where to start looking. Maybe you are most concerned about your safety playing online, or perhaps you want to shop around to find the best casino bonuses before creating an account. In our Betway Casino review we evaluate the site across 8 different categories in order to present an objective and easily understandable overview of the pros and cons of Betway Casino. By awarding a Betway Casino rating in each category we are able to show you the positives at a glance. If you have played with this provider already, then share your opinion with the rest of the community by leaving your own Betway Casino reviews.

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Website & Usability

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01 Website & Usability

Clean and intuitive website design

The Betway Casino website has a very clean design with a black background, white and grey text (except for the product-specific tabs), and rich graphics. All the buttons use a green colour, which in e-commerce colour theory is most closely associated with wealth. As an online gambling site, it is certainly no surprise that green was the colour of choice! We liked the simplicity of the site’s design and most Betway Casino reviews seem to agree.

Once you move over to the casino, the button colour then switches to blue. All the buttons are clear, with everything in easily-digestible terms to get you to what exactly you need to know. The Betway Casino login tab is also always at the very top of the screen letting you log in immediately upon entering the Betway universe. In the footer you’ll find access to the contact information for customer service and Live Chat, as well as the Betway Casino Bonus terms. One disadvantage of having the Betway Casino Live Chat in the footer is that it takes a minute to find. This is something that Betway could improve to make the user experience on their website even better. Overall out Betway Casino ratings for the website are consistently high.

Games Offer

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02 Games Offer

Huge selection of games at Betway Casino

One of the features working in Betway’s favour is its membership in The Palace Group. The Palace Group’s members pride themselves on the sheer offer of games they have available. Betway Casino has over 500 games available for your use. For slots fans, the fact that they’ve got more than 400 is excellent news. Plus, all games are powered by Microgaming software, which is one of the best gaming software operators in the industry. There’s also an ample Betway live casino offering that will help you get more variety from your playing. Betway Casino reviews agree that the quality of the games is not compromised by the quantity.

Not only is the sheer quantity of slots a significant selling point, you’re also in luck if you’re a huge fan of the Mega Moolah slots. This game is infamous because in 2015, British Army soldier Jon Heywood of Cheshire England won £13 million on a stake of 25p. This jackpot win even made into The Guinness Book of World Records. While payouts this dramatic don’t happen every day, there are plenty of other prizes that are just waiting for you to get at them across the board. Along with Mega Moolah, there are lots of other Betway Casino Progressive Jackpot offerings that are frequently trafficked, which means that another jackpot in the realm of Heywood’s winnings could be closer than you think. If you win big then be sure to leave a Betway Casino review to tell us all about it!

In terms of rewarding their players, Betway Casino’s loyalty club has six different tiers which players automatically get signed up to when they join Betway. The levels are Blue, Silver, Gold, Platinum, Diamond, and Prive. For all games played, you earn loyalty points, which, once enough are racked up, can then be converted into cash. If you want to get points quickly and easily, then we recommend sticking with slots, parlour games, and American roulette because they are the games with the quickest path to earning points.

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Slots

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Blackjack

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Roulette

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Live Casino

Bonus

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03 Bonus

Great bonus for slots players

The Betway Casino bonus consists of three different bonuses on the first three deposits you make into your Betway account. The first welcome bonus is a 100% match bonus on your first deposit of up to £250.
The second welcome bonus is a 25% match bonus of up to £250 on your second deposit. Therefore, if your second deposit is £800 then you’ll receive £200 as your second bonus. Finally, the third welcome bonus is a 50% match bonus of up to £500 on your last deposit. Thus, if you decide to deposit £900 as your third one then your third bonus will be £450.

Does this sound fantastic? Here’s what you need to know to take advantage of the bonus.

Firstly there is no Betway Casino bonus code necessary, however, you must tick a box as you register for your account. The next condition you must satisfy to be eligible for the bonus is to make your first deposit of at least £20. And, the biggest catch of them all, is that the deposits must all be made within 7 days of your account being registered.

The playthrough requirement for all three welcome bonuses is 50x. As is the case for a large number of online casinos, different parts of the offer have different contributing percentages so check before you play. If you want to withdraw before you meet the Betway Casino bonus requirements, you have to call customer service and forfeit all bonus money and subsequent winnings.

In general Betway Casino reviews consider the bonus to be pretty good for those who like slots. If you don’t fancy slots, you might be better off with another provider and bonus like Bet365 or 888Casino for more flexibility with your bonus money.

New Customer Deposit Bonuses
Up to £1000 for new customers
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    £1000

    Bonus height
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    Flexible

    Deposit amount
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    1st, 2nd, 3rd Deposit bonus

    Bonus type
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    No Code

    Bonus Code
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    7 days

    Deposit Deadline
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    50x

    Play through
Claim Bonus

Odds and Limits

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04 Odds and Limits

Easy to find out the odds for each game

Betway has a very helpful tool, which is a document listing the theoretical return to player (RTP) percentage for all the casino games they have available. If you don’t want to have to peruse the entire thing we’re including a small summary in our Betway Casino review!

Nearly all the blackjack games have payout rates of over 99.1% with the highest percentage being 99.91% in the Classic Blackjack Gold game. As for the jackpots, the lower payout percentages correspond to games where a jackpot contribution percentage is added to the base. This would be like in Wowpot 5-Reel where the base percentage is 89.25%. However, the lowest progressive jackpot payout percentage is in Mega Moolah Isis with only an 88% payout rate. The roulette payout percentages range from 94.74% in American Roulette and American Roulette Gold and 98.65% in French Roulette and French Roulette Gold. The table games have payout percentages ranging from 94.5% in Blackjack Bonanza to 98.99% in Baccarat.Most of the payout percentages for video slots hover in the 95-97% range.

This easy availability of this information gives you the tools to play smart. If the payout percentage is the biggest factor that determines how much you play on a given site, you’ll be sure to like Betway Casino. Also, for those who like up-to-date payout information, Betway submits monthly-updated data onto eCOGRA’s website so you can get accurate information from there.

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LIMITS
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Customer Service

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05 Customer Service

Top marks for customer service

Betway Casino outperforms many of its competitors here, such as Coral and 888Casino, because the Betway Customer Support Team is available 24/7. If you like to or can only gamble at odd hours, you won’t have to wait for someone to answer your query via email. While you can just shoot an email to support@betway.com, Betway has a dedicated phone line for the UK market that’s open 24 hours: 0808 238 984. Best of all, there is a Betway Casino live chat option. When you pull up the chat window they ask for your name and email address and what area you’re playing in to best connect you to a person who can help you. Betway clearly want people to keep playing with them, so the customer service arm is very comprehensive and extremely accessible to its users. Betway Casino reviews of the customer service are very positive and it certainly receives a high Betway Casino rating from us! Take a look at our comparison of thetop online casinos to see who else has great customer service.

EMAIL

LIVE CHAT

TELEPHONE

Address
betway Limited, 9 Empire Stadium Street, Gzira, GZR 1300, Malta
CEO Richard Akitt
Email
support@betway.com
Phone
0808 238 984

Payment

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06 Payment

All of your bases covered with payment methods

The Betway Casino payment methods are plentiful. There are over 28 methods available to you. All deposit methods have a minimum of £10, taking the guesswork out of having to figure out which method has a £5 minimum, which have £10, and which are £20. The blanket £10 deposit minimum applies to credit/debit cards (Visa, Mastercard, Maestro), Delta, PayPal, Neteller, Skrill, Clickandbuy, Ukash. Entropay, Instadbeit. Instant Bank, Paysafecard, ECO, Click2Pay, UseMyFunds, EzPay, Electronic Check, Ewire, and Poli. Not all of these methods, however, can be used for both deposits and withdrawals. In the case of Maestro debit cards, Betway will not let you withdraw money directly back to the card. The same applies for the Paysafecard, UseMyFunds, Electronic Check, Ewire, Poli, and Ukash. Make sure you take this into account when you choose your Betway payment method.

Tell us about your experience by leaving a Betway Casino review. Most of the available payment methods will see your deposits being processed into your account instantly. As for payouts, most of them tend to be processed within 1-2 days. However, do keep in mind that there’s a £4,000 weekly withdrawal limit for all Betway Casino accounts regardless of payment method.

Security and Licensing

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07 Security and Licensing

Industry standard so you can play safely

The Betway Casino website uses a Thawte SSL encryption on all areas of the site. Other brands that choose to use Thawte technology include Bet365, BetVictor, and PaddyPower. The use of this SSL across some of the most reputed online betting sites, regardless of the realm in which they operate, shows that Betway takes the security of their users’ information seriously. Betway Casino reviews its security procedures regularly so you know that your money is in good hands.

Betway Casino is also committed to responsible gambling and has procedures in place to make sure that players are over 18. In addition there is information readily available about how to recognise and manage gambling addiction, and self-help tools such as self-exclusion, or play limits.

Mobile Application

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08 Mobile Application

Great reviews for the Betway apps

Along with a mobile-adaptable website where users can access the best of Betway’s casino offerings, there is also a Betway Casino app available for your use. On all manifestations of its mobile presence, the Betway experience is well-translated. For Android, Windows Phone, and other non-iOS smartphone users, the sportsbook and casino offerings are all located on a single app. For iOS (iPhone and iPad users) devices, there are two separate native apps, one for sports and one for casino. The Betway Casino Android app, is said to be the fastest and most rewarding experience.

Like with any mobile gambling app, the offer will not be as ample as the computer version, but you’ll be satisfied with the popular slots and table options. And yes, Mega Moolah is included in the Betway mobile version. You’ll be able to control all matters related to bankrolling your Betway account straight from the application. Plus, the excellent customer service apparatus that Betway provides also extends to mobile so you don’t have to migrate to a desktop computer to have any of your queries answered. Make sure to check our our comparison of the top Casino Apps for more information.

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Apple

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Android

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Everything else

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